What is a photo appraisal?

Our photo appraisal provider is an organization in the TIC sector (Testing, Inspection and Certification) which provides a remote damage appraisal service. They are a neutral third party and their aim is to provide fair and accurate damage estimations in a quick and easy manner.

How does it work?

When a claim is submitted, our Claims team will review in order to determine the best course of action. For minor/cosmetic damages or damages that don’t affect the safety of the car, the damage photos will be sent to our photo appraiser, where expert assessors will inspect and compile a report for the repair costs in line with the current market value and a fixed man hour cost. The process is as follows:

What are the benefits?

• Quick claim resolution within 48 hours.

• Fair assessments, there’s no risk of overinflated costs or unnecessary additions.

• Repair estimations provided by a well established and trusted source.