Owner - Finding my listing in search results

Understanding why I can’t find my listing

Up to 1,000 listings can appear for the same search on Getaround. If you can’t find your listing, don’t worry, here are a few tips to check that it’s visible:

• Use the search filters
• Check your car’s availability
• Review the driver’s rental conditions

Check out our article Improving my listing visibility to make your listing stand out.

Using filters to refine your search

Search filters are useful to narrow down results and find a specific listing more easily. You can use them yourself to test your car’s visibility or encourage drivers to use them when searching.

The most common filters include make, vehicle type, fuel type, transmission, number of seats, and features (like a child seat or GPS).

Discover more in our article Understanding search on Getaround

Checking your car’s availability

If you still can’t find your listing, check that your car is available under the search conditions you selected.

Several factors can affect your listing’s visibility:

• Selected dates: Make sure your car is available on those dates. Use your calendar to review and update your car’s availability.

• Availability settings: Your rental settings can limit when your car appears in search results. You can edit these in the “Your conditions” section of your listing.

  Pay special attention to:

  • The minimum and maximum rental duration: If a driver searches for a 10-day rental but your max duration is 7 days, your car won’t appear.
  • The minimum notice setting: If you require at least 24 hours’ notice, your car won’t appear in last-minute searches.
  • Access hours: If your car’s access hours don’t match the time of the search, your car won’t be shown.

Special cases

Commercials, Minibuses and Campervans: You need to activate the corresponding filter to see them. These vehicles only appear if the “Van”, “Minibus” or “Campervan” filter is selected.

Your acceptance rate is below 30% (Key Exchange cars): Uncheck the “Accept rate above 30%” filter. If your car appears, it means your acceptance rate is below 30%. In other words, you’ve declined or not replied to more than 70% of the booking requests you received.

Checking driver-related requirements

Some listings are not visible to all drivers.

For example, Comfort category cars are only available to drivers who are at least 25 years old (non applicable in France) and have held their driver’s license for 2 years or more (5 years in France).

These safety criteria help protect your car and ensure a reliable experience for both owners and drivers.

Learn more in our article on driver eligibility

If your listing still doesn’t appear

If your car still doesn’t show up after these checks:

1. Make sure your listing is published and active. You can check its status in your list of cars.
2. Verify the exact address of your car and delivery locations: they must match the search area. You can find these settings in the “Location & delivery” section of your listing.
3. Double-check your availability settings, minimum rental duration and minimum notice.
4. Review the rental conditions (minimum driver age, license type, etc.).

Good to know

Search results can also vary depending on the driver’s profile or history. Two people searching for the same area may see different results, based on their filters, past trips, or current location.